Content Type information becomes corrupted when using document templates from another library.

31Jul09

Problem

When selecting a Content Type template within a document library, your document’s metadata may not match in the Document Information Panel (DIP) as you would expect.

 

For instance, you select the arrow next to the “New” option on the library’s menu bar, then select Template A. However, when the document opens the fields in the DIP match with a different Content Type template from the same library.

 

Reason behind the problem

The mostly likely reason is the template applied to the Content Type came from another document library, thereby retaining the metadata from that other library.

 

To confirm, open the suspected template and review the file’s Custom tab in Advanced Properties. There you will find the other libraries to which the template may still be associated.

 

Solution

Simply copy the entire content from the corrupted template (Ctrl-A then Ctrl-C), open a new instance of the application (i.e. MS Word, MS Excel, etc…) and paste (Ctrl-V) the copied content into the new instance.

 

Then save the new instance as a template and upload it to the respective Content Type.

 

This will resolve the issue.

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